Frequently Asked Questions
Everything you need to know about our premium raw beauty supplies.
Are your ingredients 100% natural and organic?
We prioritize purity in our sourcing. While the majority of our catalog is 100% natural or certified organic, we also offer high-quality nature-identical ingredients required for stable cosmetic formulations. Each product page includes a full breakdown of origin and certifications.
Do you offer bulk discounts for small businesses?
Yes, Bulk Naturals is designed to scale with you. Our pricing is tiered so that the more you buy, the more you save. For orders exceeding 500lbs, please contact our wholesale department for a custom quote.
How do you ensure the quality and stability of your oils and butters?
All our products undergo rigorous testing, including GC/MS analysis for essential oils and peroxide value testing for carrier oils. We store our inventory in a climate-controlled facility to ensure you receive the freshest possible ingredients.
What is your shipping policy for heavy bulk items?
We ship via major carriers and offer LTL freight options for oversized orders. Shipping costs are calculated at checkout based on weight and destination. Orders are typically processed within 1-2 business days.
Can I return raw ingredients if I change my mind?
To maintain the integrity and safety of our supply chain, we cannot accept returns on opened raw materials. Unopened products in their original factory seal may be returned within 14 days, subject to a 15% restocking fee.
Do you provide MSDS and COA documents?
Absolutely. Material Safety Data Sheets (MSDS) and Certificates of Analysis (COA) are available for every batch we sell. You can download them directly from your account dashboard after purchase or request them via email.