Returns & Exchanges
At Bulk Naturals, we want you to be completely satisfied with your sustainable beauty purchases. If a product doesn't meet your expectations, we offer a 30-day return window for unopened and unused items.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the unused items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship It Back
Send your package via a trackable shipping service to our distribution center; please note that customers are responsible for return shipping costs.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.